County health department experiencing an influx of COVID-related calls

DOVER (WJER) (Jan. 5, 2022) – Tuscarawas County Health Department officials are asking people trying to call their office to be patient if they can’t get through to someone right away.

Director of Health Promotions and Community Relations Jennifer Demuth says their phones have been ringing off the hook here in the New Year this week with folks inquiring about the latest isolation quarantine rule changes or wanting to schedule a COVID-19 vaccination or test. She says they’re doing their best to address every call and voicemail as quickly as they can.

“We really appreciate the patience and understanding from the public as we try to get back to everyone as we receive those messages.”

Demuth says those needing a work or school excuse for a positive at-home test can save themselves a call by reporting it through the manufacturer’s website or the link provided in the health department’s Facebook post from Tuesday, and a staff member will get back to them shortly.

Meanwhile, Demuth says they received another test kit shipment this week. They’re available while supplies last in the lobby of the health department’s headquarters on East Iron Avenue in Dover. There’s a one-kit per person limit, although each contains two tests.

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